Problem
An interesting data pattern at Swiggy/Zomato suggests that people order food from multiple restaurants to be delivered at the same address. These are larger orders when compared to the ordering pattern of the user from that location. The team has come up with the hypothesis that these orders are made for parties & large gatherings. They are exploring a new feature which allows multiple people to add food to the single order using their own devices.
Understanding Problem
What: Solution for Group Ordering
Who: Building it for a Swiggy user who orders in bulks presumably for functions and parties
Why: Its so that the next time he group orders, he has a nicer and simpler experience
Where: IOS App, ordering where the event takes place
User Story
We believe that Swiggy Group Orders for food buyers will help us increase users and the food orders
We will know we’re successful when our buyer has completed the flows and uses it more times to place more orders
Needs of event host
The host of the event can order for everybody and pay for everybody too
While enjoying the event, Still able to place orders for everybody with ease
The food should arrive on time and should arrive together so that everybody can start eating at the same time
Needs of event attendee
They should be able to order my favourite food from my favourite restaurant
Food should be fresh and should arrive at same time so that they can have great discussions with the team while completing food
They dont want to input my addresses every event they go in
Flows of event host
The host of the event opens group buy
The host names the event
The host shares the qr/code with his friends
The attendees orders from their favourite restaturants
The host gets the notification of new orders from his friends available in super cart
The host orders the food list from super cart
The order is delivered all together
Flows of event attendee
The attendee recieves the qr/code from the host
the attendee picks his favourte restaurant and sends the order to the super cart
The host gets the notification of new order and places the order for the attendee
The order is delivered all together